Microsoft: “a textbook example of how not to do CEO succession”

At Vanity Fair, Bethany McLean has a 7,500-word article on the challenges faced by Microsoft. Here’s a sample:

Many people blame Microsoft’s predicament on Steve Ballmer, the big, bald, manic, fist-pumping sales guy who was Bill Gates’s longtime best friend and anointed successor, becoming C.E.O. in 2000. His contentious tenure ended more abruptly than most people expected when he stepped down last February, after announcing he would do so in August 2013. After a five-month search for a new C.E.O., which Fortune called a “textbook example of how not to do CEO succession,” and which at first focused on candidates who didn’t work inside the company, Nadella, who has spent 22 years at Microsoft, was chosen. Until then, his name was barely known in the outside world. As one former Microsoft executive puts it, “He was flying commercial a year ago!”

Not the least of the board’s problems in finding a new C.E.O. was that there weren’t a lot of outsiders who wanted the job. Gates and Ballmer are both aggressive personalities. They stopped speaking to each other as a result of the bad blood surrounding Ballmer’s resignation. But both were then still sitting on the board, ready to second-guess each other and, perhaps, the new C.E.O.’s decisions.

The balance of power between Gates and Ballmer is not as obvious as it may seem. At Gates’s current clip of stock sales he will be out of Microsoft by the end of the decade. Meanwhile, Ballmer has sold very rarely, and so the consigliere now owns more of the company than the founder. Indeed, Ballmer’s 333 million shares, worth some $15 billion, make him Microsoft’s largest individual shareholder, with a 4 percent stake.

In July, Ballmer announced his $2 billion purchase of the Los Angeles Clippers basketball team from the embattled Donald Sterling; in August he abruptly announced his retirement from Microsoft’s board, citing his “multitude of new commitments.” These days Ballmer, the man who once referred to Microsoft as his “fourth child,” is working out of a 40th-floor condominium some 20 minutes from the sprawling campus he once presided over, having meetings with basketball greats. “I’m kind of moving on,” he says. It will make Nadella’s job a little bit easier.

Posted by on October 20th, 2014 at 9:26 am


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